[Updated] Where is the value of item option stored?
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‎10-31-2016 05:28 PM
My previous question seems not very accurate.
I have a Service Catalog "General Request" containing an input field "description". I found the option in item_option_new table using the cat_item ID. Now I would like to retrieve the input value of that field of submitted requests. Could I do this via Table API? Thanks.
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Service Mapping
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‎10-31-2016 05:52 PM

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‎11-01-2016 12:00 AM
It is present in the same table as catalog item. If it is not present on the form layout, configure the form layout and add the field required.