After Clone prod to dev that MID Server logged "mid_acc_rdev" user was not in user table. So i was create the user same as user id "mid_acc_rdev" , add the mid server role and reset the password same as config.xml file and Restart the server and vali...
Hello ServiceNow Community, I am seeking advice on how to best configure ServiceNow Discovery for virtual Citrix NetScaler load balancers. According to the documentation, virtual NetScaler load balancers are not fully supported, and I'm looking for a...
We have a dozen or so ZPA Zscaler appliances on the network. We are not able to discover them even though we have SSH credentials. How can we discover these devices?
Hi All, Please anyone help me on this. screenshot attached.I am getting a bug while discovery of Citrix Netscaler Load balancer, Its runnning on Virtual Server as a load balancer.I am trying to discover 3 IP addresses for load balancers which are con...
Hi Everyone, We are encountering an issue with fluctuating CPU count values; when the IP address discovery runs, it reports different values compared to the serverless Kubernetes discovery. We want to prevent this inconsistency by giving higher prec...
Hi everyone, I’m working on AWS Discovery, and a Windows server hosted on AWS is not creating the "Virtualized By" relationship with the VM instance. Additionally, the "Virtual" field is not being set to true. Could someone kindly help me understand ...
Issue:Linux Devices have stopped getting discovered.Steps Done:Password reset as earlier error came as Password Expired. After Password reset error resolvedNow getting error as Unsupported shell 'bash'. Supported shells are [tcsh, csh, true], and Bou...
Docs here say "You can create multiple connections by clicking Add Connection."https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/configuration-management/task/configure-azure-integration.html The Official Blog says "Creat...
Hi All, I am working on a POC and wanted a brief information/story on how Impact Tree is populated and what are the perquisites to form the same. Also if there is any product documentation describe the same then please share it across.
Hi, As an Architect, I was recently asked to provide a best possible solution to implement domain separation for ITOM Modules for a Service Provider (with around 500+ customers) with limited number of MID Servers. Our Client didn't want to have MID S...
Hi Team, While configuring the google cloud platform discovery I'm getting following error "Provided account id is neither a GCP Folder nor a GCP Project Pattern name: Google Cloud Platform (GCP) - Validate Service Account"The account id is correct a...
Need Lab session for Event Management from Basic
Hi all, I'm trying to create CIs for racks, datacenter, datacenter zones. computer rooms.It's hard to understand. Please help me. Customer wants to use hierachy for "datacenter buildings" -> "floors" -> "rooms" -> "racks"Is "datacenter building" is d...
Hey Guys, Is there any out of the box classifier for below pattern? DataPower Data Power [cmdb_ci_app_server_datapower] If there is no OOB classifier, Any guidance on creating a one is highly appreciated.
Hi I want a similar method as g_form.isNewRecord() to return true on the submit of a form to be used as a condition for changing a field value using:"g_form.setValue('u_customer_state', 'Assigned');" as this work everytime when i use it in the else p...
