Simulator is not opening to perform tasks
Simulator is not working to perform task of Discovery fundamental on demand course.
Forum Posts
is ServiceNow Discovers up time of Linux Server through Discovery?
Hi All, is it possible to discover the 'Up time' of Linux Server through Discovery and also populate Up time information in CMDB linux server table as field?If it is possible, could you help us to share some information on this?
Resolved! Regex Issue in Event Rule to adjust for 2 Use Cases
Hi, We have Event rules working for New Relic which was working fine earlier but recently few Alerts populating unknown values due to issue in regex. On these event rules, we have a regular expression retrieving data from the "nrTag.entityKey" value....
Revert Pattern to OOB
Hi Team,We did revert few patterns to OOB, but the issue is, customized steps are still showing.Any suggestions?
Azure Key vault as a external credential storage
Has any one used Azure Key vault as a external credential storage in ServiceNow for discovery? I did not find external credential storage plugin separately in ServiceNow store. As per document it says you need to request it through High portal. I s...
How to retrieve Incident Number of the record generated via ATF
Hi, Can I retrieve the incident number from the record generated via ATF
Resolved! Requirement Gathering for Discovery
Hi All, We have requirement for discovery. What are key questions that are to be asked in questionnaire? Please help with the best practices to be followed while implementing Discovery. Thanks in Advance
Truncated Data on Preapare and Preview stepin Integrationhub ETL
I am getting the data truncated on Prepare and Preview step of Integrationhub ETL. The data is available clearly in Import set table but it is getting truncated on this step. please see the attachment.
ServiceNow Discovery Not Identifying All Expected CIs
Hi Community,I'm using ServiceNow Discovery with a MID Server to identify CIs in our environment. Although Discovery has created or updated a couple of CIs, many expected CIs are not being identified, and I’m unsure why.Issue:Discovery is only identi...
Discovery of Virtual System for Palo Alto Firewall Device
We have San Diego and installed the Firewall Audit and Reporting application. We are successfully discovering the Palo Alto firewalls, the manager Panorama, all the Device Groups and the Security Policies. We are not however seeing the vsys (Virtual ...
Discovery not working for Oracle Databases on AIX
After we migrated from Probes to Patterns, Discovery stopped working for Oracle Databases on AIX. AIX Server Discovery still works. Oracle database Discovery for Linux and Windows servers still works. However, the Oracle Patterns are fail...
What CI Class would be used for a "Smart" Power Monitoring Unit?
We have a need to manage "Power Monitoring" devices (used to track energy consumption real time) for things that are plugged into it. (also known as a "Smart meter" see: https://en.wikipedia.org/wiki/Smart_meter)These devices have Serial#, IP ...
Event Management - Need to create alert for each event,alert grouping
Hello,As per the requirement, We need to convert the emails into events and then create alert for each event for below subject lines ‘[conap10973] XPOC | HOMED Error in WFID = 123456 : LA_BA_SEND : Unauthorized’Here, conap10973 is CI XPOC ...
Agent Client Collector allow list for Oracle GLAS
Hello, I'm working on agent-based discovery to identify Oracle databases, and I've enabled acc allow-list in the acc.yml file.I'd like to know what specific commands/arguments I should include in the file "check-allow-list.json" to discover Oracle GL...
A JSONObject text must begin with '{' at character 1 of SNC_ENC_VAL
Hello Guys, After creating an ssh private key credential when testing I am getting this error. A JSONObject text must begin with '{' at character 1 of SNC_ENC_VAL Anyone ever had this problem?
