I am trying to determine what is really needed to get an accurate picture of our infrastructure without having too many sources populate the same data and creating a bunch of reconciliation rules. My question is do we need all of these, and if so wh...
Hi All, I just installed the "Change management - Risk assessment" Plugin to know about it more and it seems that it is only calculating risk value based on their questions is that correct? Is there any way ? we can calculate impact also just like ri...
Can anyone confirm if you are supposed to setup Cloud Discovery schedules for each member account for AWS Cloud Discovery? Or do you setup one schedule with the master account and choose to discover member accounts and run it from the master. I am no...
After I Upgraded the instance to Washington when I create Schedules from Cloud Discovery Workspace at the step of refreshing datacenters I get this error: ' CI Type cmdb_ci_azure_datacenter cannot be created since there are no attributes defined. Deb...
Hi all, I need some advice for discovering storage device via host.Storage discovery - docs that I'm reffering to. I already discovered storage device by SNMP, and trying to discover by host. I keep doing discovery host OS(Solaris 11), but I can't cr...
Hi All, i am facing an issue while accessing the lab instance for Service Mapping Module. Below is the error details Could any please help how to resolve this issue.
1. Create and Test SolarWinds Connector and Events We have created the SolarWinds Connector instance, but we are stuck on the Host IP field. What value should be entered for the Host IP field in the connector instance?When we try to test the connecto...
Dear Experts,. We have some restricted server which are not discoverable through a ServiceNow discovery or through Agent Client Collectors as well (as it cannot be installed) but are open through AD as they are connected through these (On Prem) , is...
User's profile is correct in BAM and AD but incorrect in Service now. What to do in this case how to correct in ServiceNow.
Hello All, I am very New to ServiceNow developer. I don't have any experiance on ITOM.In my organization, we need to implement Intergration from Service graph Connector for Lansweeper to Servicenow to store Windows data. I installed below plugin.But ...
Hi All, I am trying to install the MID Server in Windows 2016 Server. While installing MID server it ask for Local Service Account Details. I have created a user in Local users and Groups. Now I am adding that user in Local Security Policy. Local Po...
In one of the Discovery doc by ServiceNow, this statement is written:"Assure you use a separate user account for each MID Server or share the same account across multiple MID Servers." What exactly it means? I have heard many people saying to use sep...
Our customer is asking to check the feasibility of discovering their CIs using VPN between ServiceNow and customers data center. Is that possible?
Hi Team, Can we discover VPN tunnels using CMDB Discovery? I am looking for an out of the box solution. I added the API key credentials but i dont think we have probes/patterns to run this discovery as the discovery logs is still trying with snmp and...
