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The Horizontal Discovery of URLs

Good afternoon,Has anyone investigated and/or come up with a way to discover URLs using Horizontal Discovery.  This is not certificate discovery via URLs but the actual URLs itself.  Maybe using the DNS probe for example. Thanks

How to recall deleted records in deleted records

Hello Community!I have one requirement , On PROD , there are 65 demands which does not having demand attached to itI have checked that demands in deleted records, out of 65 , 48 are present in deleted records but 17 are not present in deleted records...

Asha Pathak by Tera Contributor
  • 287 Views
  • 1 replies
  • 0 helpfuls

Unable to fetch the Serial number for IP Camera

 I am using the snmp classifier for the discovery and unable to fetch the serial number and the mac address of the Axis camera. Has anyone implemented it using custom patterns instead of probes?  Appreciate your quick help!Best Regards!

amreensulta by Tera Contributor
  • 376 Views
  • 2 replies
  • 0 helpfuls

Unable to Discover OCI

Dear Team, I am trying to do a discovery of the OCI instances. It looks like there are some other issues with it. This is the error I am getting. Can someone please advise the resolution for this?"The API response is not valid. Please check the log f...

Resolved! servers and network gear not getting mapped

I am running discovery to discover devices like router, switches, printer, server and other network devices.But issue i am facing that network gear are not getting mapped with router or switches which they associated with. Please help.

MK-p by Tera Contributor
  • 534 Views
  • 4 replies
  • 2 helpfuls

Prevent Duplicate Task creation for retired CIs.

I have created Health Inclusion rule for Duplicate metrics that includes only specific install status CIs to create duplicate task for. Here I have excluded retired CIs which means it should not create duplicate health metric for retired CIs. But I c...

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Community Alums by Community Alums  
  • 497 Views
  • 3 replies
  • 0 helpfuls

Why are Storage Servers being identified as WBEM Service?

Hi,We're implementing discovery in our company and today ran discovery for storage servers. Initially, we thought we were missing servers but then we 'discovered' that they're being identified as WBEM Service. Why is this happening? Is there a way t...

Resolved! Discovery Behavior not working properly

Hi, In one of my discovery schedule i have applied behavior. when i am running the job the getting error for few devices but when i try quick discovery then device is getting discovered without an error.What could be the possible reason. 

MK-p by Tera Contributor
  • 619 Views
  • 3 replies
  • 2 helpfuls

Resolved! CMP vs CPG

Hi All, Does the Cloud Management Platform(CMP) and Cloud Provisioning & Governance (CPG)are same?If not,Kindly share some inputs reg CMPCourses or any product doc links Regards,Vengadesh

HTTPS ILMT Integration with ServiceNow MID

Hi All,I am trying to integrate IBM ILMT server with SN Mid using https connection. I am little confuse with the HTTPS certificate configuration online SN documentation for the MID server. If someone has already implemented it, can share the steps fo...

Abhishek41 by Tera Contributor
  • 957 Views
  • 7 replies
  • 0 helpfuls

Duplicated serial numbers being created

Discovery recently started creating duplicated serial numbers. There is no pattern on this that I could find so far. It does to different CI types and only to some CI, not all. The first screenshot is for a windows server. I ran a discovery on anothe...

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BK14 by Mega Guru
  • 2113 Views
  • 6 replies
  • 2 helpfuls

Resolved! Agent Client Collector - SAM Basic Metering

Hello, We currently have the Agent Client Collector deployed to end user workstations and are collecting basic usage data for software i.e. last accessed time, which is being populated into the 'samp_sw_usage' table. I wanted to confirm if software r...

Richo1 by Tera Expert
  • 2515 Views
  • 6 replies
  • 3 helpfuls

Resolved! Dependent CI retirement with CMDB Data Manager

Hi, In the page related to Dependents CI management ( https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-management/concept/manage-dependent-ci.html) ,  It is said that dependent CI to retire are added to the ...

Amar_Be by Kilo Sage
  • 2921 Views
  • 16 replies
  • 6 helpfuls