vCenter Discovery not working

[Nisha30]

Hello Experts,

going for vCenter discovery. NO Event management licese, but have ITOM and service mapping license.

We have vCenter on VMware Photon OS

1. vmware credentials setup

2. Credentials Validated - Okay

3.Discovery schedule

4. Run on Demand

but nothing returns below discovery logs . What is missing here please suggest. It is not on linux/win OS system. Thanks

[Nisha30]

Hi @Vasantharajan N with 443 it is but not with 9443 and 5480 . Are these needed?

[Vasantharajan N]

@Nisha30  - I Assume your vCenter Web Sphere client is configured on port 443. So, Please do follow the steps making the "VMWare - vCenter Classify" probe to active under the "http" trigger probe as mentioned in the ServiceNow documents.

https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/task/t...

[Vasantharajan N · Accepted solution]

@Nisha30 - Check the below points, 

Make sure the port 5480 (VAMI) & 9443 (VSphere Web Client) API are opened from your Mid Server.

User account has read only access privilege for the global objects in the vCenter.

[Nisha30]

hi @Vasantharajan N  443 is opened and credentials are validated using 443 only. but no 9443 and 5480