View All Project Tasks of a Project
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‎03-12-2010 01:00 PM
When on the main page of a project, it is only possible to see the high level tasks. Is there any way to explode the view to include all child tasks of each parent tasK? Along the same line, when exporting the project to a PDF file, the only tasks that are exported are the high level tasks. It would be so useful to have one view of ALL the tasks and subtasks.
Maybe I am missing something simple (it happens!). Thanks in advance.
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‎03-13-2010 10:50 AM
You can write a report on the Project Task table to show all the tasks in a project. Simply filter on Project. You can also show each task's parent. However, it will be difficult from this report to easily see the hierarchial relationship between tasks. What is missing is a WBS code (similar to Microsoft Project) that you can sort on.
This wiki page shows how you can extend the Project Task table to add a WBS code:
http://wiki.service-now.com/index.php?title=Export_to_Microsoft_Project
Once you have done this you can write a report which lists all the tasks in the project ordered by the WBS code.
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‎03-16-2010 08:40 AM
Thank you - I will have our administrator try this in our dev instance.