VM Instance State

[Robert P_]

Has anyone configured a away to have the state of the cloud VM change the operational status of the VM in the CMDB? I want that if the cloud VM is in any state, other than running, it changes the operational status of the VM in the CMDB to non-operational. 

Then, if the cloud VM state changes back to running, it changes the operational status of the VM in the CMDB to operational. 

[Ram Devanathan1 · Accepted solution]

Event driven discovery is the way to do it. in short, you would need to setup cloud activity log forwarding to hit servicenow endpoint, and on servicenow side there's event processing to update cmdb.

This requires only discovery license - does not need CPG entitlement.

https://docs.servicenow.com/en-US/bundle/sandiego-it-operations-management/page/product/it-operation...

https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/it-operations-mana...

https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/it-operations-mana...

[Robert P_]

Ram, this is great info! Thanks!