Warranty expiration details update from cmdb

[sukran]

Hi Team,

We have a requirement that need to auto populate " warranty expiration" field in the cmdb table

is this possible to get the value from discovery ?

how we can achieve this

[Steele Smith]

I did a quick look to see what REST api's were available and found the following:

• DELL - https://www.programmableweb.com/api/dell-warranty-status-rest-api
• IBM - Warranty lookup  <-- This is web side but there is an API
• HP - https://developers.hp.com/hp-product-warranty/api/product-warranty-api

If it were me, I would add an extension to the OS Pattern to do the Warranty checks using the APIs being supplied by the vendor.  

[Ashutosh Munot1]

Hi,

If this value is stored on the CI then you can modify the pattern to bring this additional details from that CI.

Thanks,
Ashutosh

[sukran]

@Ashutosh Munot  - we are using probes and is this possible to bring the details from discovery and am not sure its available in the CI 

[emir]

So little detail, and so many questions remain.

Requirement? From whom? On what process? What Classes? Do you use Asset Management? Are your models Defined? How do you receive assets? 

Did you make your asset suppliers burn in the asset tag and expiration date and want to discover that?

Do you have access to query the manufacturer APIs as @Steele Smith suggested?

There are probably 100 ways one can achieve this, but without providing additional context you will probably do it the wrong way.