we are getting no valid credential found for windows servers after discovery

pavan garige
Tera Expert

‎01-17-2024 03:14 AM

earlier we were able to discover the windows servers(domain controllers) now we have tried to discover windows servers but we are getting below errors
1. Adding target to blacklist 'No Valid credential found for type(windows) 
2. Failed exploring CI pattern, Pattern name: Credentialless discovery network device

what is the way to resolve this issue?

0 Helpfuls
  • 1,071 Views
2 REPLIES 2

Rahul Priyadars
Giga Sage
Giga Sage

‎01-17-2024 06:13 AM

Credential is not working currently on given device this is why it fallback on Credential less NMAP Discovery.

Make sure Credential is valid for given Host.

 

Credential-less host discovery occurs when a scanned host is found to be alive, but not active, or when all configured credential-based classification probes have failed.

 

Also in Affinity Table check which Credential was working fine in past and that credential is not working now.

 

Regards

RP

AJ-TechTrek
Giga Sage
Giga Sage

‎01-17-2024 06:18 AM

Hi @pavan garige 

 

There are multiple cause that issue

1.check the and validate the firewall port are open from Mid Server to Destination Port.

2. Check the Valid Credentials and run the test credentials from window Cred for Server.

 

Refer the below Resource for Windows Server Discovery.

 

https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/discovery/referen...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1116898

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/