What all servicenow applications comes under AiOps for ITOM

[PavanBV]

Hi,

Can someone please help me in listing down what all applications comes under AiOps for ITOM and the plugins/store applications that need to be installed for them?

Thanks

[Ravi Chandra_K]

Hello @PavanBV 

Good day!

There are many applications that come under AIOps for ITOM

Service Operations Workspace experience App

SN ITOM onboarding 

ITOM health 

AIOps Experience and so on

Please refer the below store app link and find all the dependency apps:

https://store.servicenow.com/sn_appstore_store.do#!/store/application/38f8f09e68752110f87762d826aeb7...

Please mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra.

[SK Chand Basha]

Hi @PavanBV 

Applications come under Alops for ITOM

I have attached the document below have a look.

Mark this Helpful !!. If this Helps you to understand. This will help both the community and me.

[SK Chand Basha]

ServiceNow Events 16:9 Powerpoint template

[Rahul Priyadars]

Primarily if You look from AIOPS Perspective we have few pointers 

(1) Service Operation workspace where we can use AI and Can configure Options - Similar Incidents, Similar Alerts . This uses SIMILARITY Solution of Predictive Intelligence. 

(2) Alert Correlation Using Machine Learning for Event Management . Automated groups for Alerts using self learning.

(3) Metric Intelligence to Predict Anomaly before hand based on Metric Data Collection

All these are Part of ITOM product.

Regards

RP