What are the CIs used to represent an NFS or SMB mount.

Shaun13
Kilo Contributor

Attached are some relationship maps extracted from the guide to describing Isilon NAS servers in the Service Now CMDB. The pictures show my guess at some red/pink boxes which may be the correct way to map the client machines(Servers) but I am unable to find the correct model in google.

I cannot find a mapping that goes all the way to the Windows or Unix server mounting the NFS/SMB share, and I see no obvious places for recording the information about an NFS export - like the list of allowed clients, 

Any help is much appreciated. Including advice on the correct forum & topic for CMDB queries.

1 ACCEPTED SOLUTION

Hi Shaun

I'm sorry for the "data masking" 😞

Yes, there are a 147GB filesystem pusblished/attached to two servers (server01 and server02) in the same mount point. 

The NFS's "name" is: [IP]:/xxxxx/data

The media type is: network

The filesystem value is: nfs

The mount point is: /export/home/fpbatch

 

The "File System" with the value "nfs" is a choice like this:

find_real_file.png

Is inherited from the "cmdb_ci_storage_volume" class/table

find_real_file.png

Ariel

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6 REPLIES 6

arielgritti
Mega Sage

Hello Shaun

I don't know if my case will help you. My "discovery" (OOTB) populated the "cmdb_ci_nas_file_system" with the NFS FS published to my servers.

 

find_real_file.png

 

I hope this help you.

Please, mark my answer correct, useful or bookmark if I helped you
Thanks
Ariel

Thank you Ariel. I feel your "data masking pain" 😉

So there's a 147.7GB filesystem on 2 clients, <name>s01 & <name>s02, and they both mount it at the same directory.

  • What does "File System" nfs point to?
  • What are those 2 records named? <server>:<share>??

Only the Server knows the mount point - so that means the Server team must do cmdb_ci_nas_filesystem.

Thank you.

Hi Shaun

I'm sorry for the "data masking" 😞

Yes, there are a 147GB filesystem pusblished/attached to two servers (server01 and server02) in the same mount point. 

The NFS's "name" is: [IP]:/xxxxx/data

The media type is: network

The filesystem value is: nfs

The mount point is: /export/home/fpbatch

 

The "File System" with the value "nfs" is a choice like this:

find_real_file.png

Is inherited from the "cmdb_ci_storage_volume" class/table

find_real_file.png

Ariel

Ariel, thanki you for your help. Talking this through with my Service Now guy this morning I have more questions...

 Do you see a relationship or pointer to any cmdb_ci_storage_fileshare records? I'm hoping they exist with the same 'name' "server:path"?

 Do you discover cmdb_ci_storage_server(s) and the associated cmdb_ci_storage_fileshare(s)?

 

Thank you.