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12-17-2019 09:11 AM
Attached are some relationship maps extracted from the guide to describing Isilon NAS servers in the Service Now CMDB. The pictures show my guess at some red/pink boxes which may be the correct way to map the client machines(Servers) but I am unable to find the correct model in google.
I cannot find a mapping that goes all the way to the Windows or Unix server mounting the NFS/SMB share, and I see no obvious places for recording the information about an NFS export - like the list of allowed clients,
Any help is much appreciated. Including advice on the correct forum & topic for CMDB queries.
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01-03-2020 05:22 AM
Hi Shaun
I'm sorry for the "data masking" 😞
Yes, there are a 147GB filesystem pusblished/attached to two servers (server01 and server02) in the same mount point.
The NFS's "name" is: [IP]:/xxxxx/data
The media type is: network
The filesystem value is: nfs
The mount point is: /export/home/fpbatch
The "File System" with the value "nfs" is a choice like this:
Is inherited from the "cmdb_ci_storage_volume" class/table
Ariel

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01-03-2020 02:34 AM
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01-03-2020 05:03 AM
Thank you Ariel. I feel your "data masking pain" 😉
So there's a 147.7GB filesystem on 2 clients, <name>s01 & <name>s02, and they both mount it at the same directory.
- What does "File System" nfs point to?
- What are those 2 records named? <server>:<share>??
Only the Server knows the mount point - so that means the Server team must do cmdb_ci_nas_filesystem.
Thank you.

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01-03-2020 05:22 AM
Hi Shaun
I'm sorry for the "data masking" 😞
Yes, there are a 147GB filesystem pusblished/attached to two servers (server01 and server02) in the same mount point.
The NFS's "name" is: [IP]:/xxxxx/data
The media type is: network
The filesystem value is: nfs
The mount point is: /export/home/fpbatch
The "File System" with the value "nfs" is a choice like this:
Is inherited from the "cmdb_ci_storage_volume" class/table
Ariel
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01-06-2020 06:04 AM
Ariel, thanki you for your help. Talking this through with my Service Now guy this morning I have more questions...
Do you see a relationship or pointer to any cmdb_ci_storage_fileshare records? I'm hoping they exist with the same 'name' "server:path"?
Do you discover cmdb_ci_storage_server(s) and the associated cmdb_ci_storage_fileshare(s)?
Thank you.