What are the CIs used to represent an NFS or SMB mount.

Shaun13 · ‎12-17-2019

Attached are some relationship maps extracted from the guide to describing Isilon NAS servers in the Service Now CMDB. The pictures show my guess at some red/pink boxes which may be the correct way to map the client machines(Servers) but I am unable to find the correct model in google.

I cannot find a mapping that goes all the way to the Windows or Unix server mounting the NFS/SMB share, and I see no obvious places for recording the information about an NFS export - like the list of allowed clients,

Any help is much appreciated. Including advice on the correct forum & topic for CMDB queries.

arielgritti · ‎01-03-2020

Hi Shaun

I'm sorry for the "data masking" 😞

Yes, there are a 147GB filesystem pusblished/attached to two servers (server01 and server02) in the same mount point.

The NFS's "name" is: [IP]:/xxxxx/data

The media type is: network

The filesystem value is: nfs

The mount point is: /export/home/fpbatch

The "File System" with the value "nfs" is a choice like this:

Is inherited from the "cmdb_ci_storage_volume" class/table

Ariel

View solution in original post

arielgritti · ‎01-07-2020

Hi Shaun

In the cmdb_ci_storage_fileshare and cmdb_ci_storage_server tables there aren't any row 😞

Remember i'm using OOTB discovery for this without any customizations/change

Ariel

arielgritti · ‎01-07-2020

Maybe this doc can help you: https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/discovery/concept/c...

Ariel