What it will take to get discovery implemented for Mass Storage Device Class CIs ?

Souvik Dutta · ‎09-19-2023

Hi Team,

Currently the Mass Storage Class CIs are not being discovered. Currently they're only 51 manually added CIs but if discovery can be implemented and subnets added to a schedule more CIs may be added and current manually added CIs will be updated regularly.

What would be the amount of effort it will take to get discovery working for the Mass Storage CIs and if the amount of effort is worth the value ? ?

Kindly Suggest or share process if anyone has implemented the same ?

Rahul Priyadars · ‎09-19-2023

Hi Souvik

See if this Works for you-

https://www.servicenow.com/community/itom-articles/storage-devices-discovery-quick-and-crisp/ta-p/23...

Mass Storage Devices - How Storage admins Login on these devices? (SSH, SNMP etc).

Regards

RP

Souvik Dutta · ‎09-19-2023

@Rahul Priyadars I reached out to someone from the storage team to see how they access those devices and they told me they use GUI

Rahul Priyadars · ‎09-19-2023

How do they login from Command Line ...Like windows cred, SSH etc.

Souvik Dutta · ‎09-20-2023

Hi @Rahul Priyadars ,

From storage team they have SSH login and they do support SMI-S , can you kindly suggest the procedure to set this up ?