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What role is required to view related items on a CI.

egravl
Tera Contributor

‎06-19-2020 05:27 AM

What role is required to view related items on a CI?

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8 REPLIES 8

Nikhil Bahurup1
Tera Expert

‎06-19-2020 05:33 AM

Hi,

users with "cmdb_read" role should be able to view related items on a CI.

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Ashutosh Munot1
Kilo Patron
Kilo Patron

‎06-19-2020 05:40 AM

Hi,

If there is no customisation in your organisation then itil and CMDB_READ is enough for this.


Thanks,
ashutosh

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egravl
Tera Contributor

‎06-19-2020 05:41 AM

the users in questio have the cmdb_read role.  They see CI's but no the related items on the CI record

 

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Nikhil Bahurup1
Tera Expert
In response to egravl

‎06-19-2020 05:54 AM

check if you have any acls on table cmdb_rel_ci table which might be restricting that.

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