When Discovering Azure, How Determine The Corresponding ServiceNow CI Type?

[Tom Rausch]

When ServiceNow Discovers Azure, how does Discovery determine the correct ServiceNow CI Type to create?

That is, when ServiceNow Discovers an Azure object of type "virtualMachines", Discovery creates a CI of CI Type "cmdb_ci_vm_instance". Some types of Azure CI Type to CMDB CI Type are shown here.

Azure CI Type          ServiceNow CMDB CI Type
virtualMachines        cmdb_ci_vm_instance   
networkInterfaces      cmdb_ci_nic
virtualNetworks        cmdb_ci_network
disks                  cmdb_ci_storage_volume
publicIPAddresses      cmdb_ci_cloud_public_ipaddress
networkSecurityGroups  cmdb_ci_compute_security_group

 Examples

• If ServiceNow Discovers an object with the Object ID "/subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/resourceGroups/tom-rg/providers/Microsoft.Compute/virtualMachines/tom-vm" -- the Azure CI Type is "virtualMachines" -- Discovery creates a CI of type "cmdb_ci_vm_instance"
• If ServiceNow Discovers an object with the Object ID "/subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/resourceGroups/tom-rg/providers/Microsoft.Network/networkInterfaces/tom-vm52" -- the Azure CI Type is "networkInterfaces" -- Discovery creates a CI of type "cmdb_ci_nic"

[marcguegueniat · Accepted solution]

Hello,

Actually it is not like ServiceNow collects all resources and then sorts them to tables.

It is more like "I want cmdb_ci_vm_instance, so let's make these calls"

If you are using Cloud Discovery, you can explore all patterns named "Azure [...]". You can open the patterns and see those API call.

If you are using Service Graph, it is less obvious but you can explore the Azure > Data Sources "SG-Azure [...]" Data sources.

Regards,

[Tom Rausch]

Hello, @marcguegueniat,

Thank you for your reply. That is in fact the correct solution.

I was hoping to find a table in ServiceNow that mapped Microsoft Azure Resource Types to CMDB CI Types. Alas, no such table exists.

I am investigating the Azure Discovery Patterns now.