When was this property introduced in ServiceNow "glide.email.inbound.max_body_chars"

[Bathanapall]

Hi Guys,

I know this property is not available in properties table by default and it's an OOB.

But I was wondering if someone can help me with the date when this property introduced in ServiceNow, and if it's not present in properties table it got be present somewhere hardcoded (as the inbound email are erroring out with this ever even without the property). if possible, can you let me know where its embedded.

Thanks,

Mahesh.

[ShubhamJ7789361 · Accepted solution]

@Bathanapall See if this helps you 

Email body/attachment size limit system properties - Support and Troubleshooting

Message body size limit properties

Advanced email properties

[ShubhamJ7789361 · Accepted solution]

@Bathanapall See if this helps you 

Email body/attachment size limit system properties - Support and Troubleshooting

Message body size limit properties

Advanced email properties

[Ehab Pilloor · Accepted solution]

Hi @Bathanapall,

It was introduced around London release. You can refer this KB article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0785037

Regards,

Ehab Pilloor