Why midserver username is updating and creating a record in core_company table

Snow909
Tera Expert

Hello All,

I have an issue where mid- server username is creating/updating a record  in company (core_company) table. We dont want that record to be there. after deleting its getting created and updated and not sure from, where this record is loaded from.

checked the below places.

1. I don't see that record is being brought from import sets , scheduled jobs, scheduled loads and data sources.

2. The record is having the crated and updated timestamp and username(mid server username) same.

3. Even i delete ,next day it is getting added up, not sure where this data is coming from.

4. Checked the normalized company names, dint see that record.

5. Checked the cmdbi_ci table with manufacturer and company  fields, No luck.

 

Please let me know are there any places where to check or open a support case with Servicenow.

 

Thanks

 

 

10 REPLIES 10

Doci
Mega Guru

This is expected behaviour. When new device is discovered together with new Manufacturer, it will automatically add it co [core_company].