Windows Credential issue

Chintu1
Giga Contributor

Hi All,

we are doing windows server discovery through out the enterprise network and it's working fine. But for one windows server we are getting credential Time out error, And we can able to login to the server using RDC. And we know there is no Firewall block and port 135 is also open for the server.

And when we run the simple WMI command from the MIDserver Host we are getting error like "No such Interface supported". So after reviewing the error from below KB article, it seems like Firewall issue, But the port is open.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0787202

So please me out to get this issue resolved.

 

Thanks in Advance.

Best regards

CG.

1 ACCEPTED SOLUTION

chuckm
Giga Guru

One other thing to check on the high ports.  Are all the Windows servers using the same version of windows?  I didn't provide the high ports for older versions of Windows, because most organizations have since upgraded.  The high port requirements are different for different versions of windows for WMI:

High Ports 1025 - 5000

Windows 2000
Windows XP
Windows Server 2003

High Ports 49152 - 65535

Windows Server 2008 and later versions
Windows Vista and later versions

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17 REPLIES 17

Allen Andreas
Administrator
Administrator

Hi,

Unfortunately, this all points to a firewall issue even though you are saying there isn't one. Please check for ALL types of firewalls on this IP. McAfee or otherwise.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Thanks for your response Allen.

Hi,

I just wanted to check in on this. If my reply helped guide you correctly, please mark it as Helpful & Correct.

Thank you!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Thanks for the follow up Allen, just trying to open up the High DCOM ports as chuck informed. But i didn't see anything about the McAfee thing yet.