@Hank Woo
Then it has something to do with the credentials you are using to connect from the mid server to your windows host. To troubleshoot this further, try running a remoting command from your mid server to your windows host. You can make use of PowerShell Invoke-Command to test this. Something like this :
Invoke-Command -ComputerName 'your windows os hostname or ip' -Credential Get-Credential -ScriptBlock {
hostname
}
Run this command and supply the credentials you were using to test it from ServiceNow. If you don't get the hostname of the remote machine returned as an output, you need to check your credentials.
Thanks & Regards
Amit Verma
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