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Resolved! How does Powerbroker work with Discovery and Service Mapping?

Has anyone used PowerBroker with Discovery or Service Mapping?  How does that even work?  In our environment, to my understanding, you use a Jump host and then use powerbroker to login to various target machines.  For Discovery and Service Mapping, e...

tompowe by Tera Expert
  • 1570 Views
  • 1 replies
  • 2 helpfuls

Discover Now UI Action

Has anyone experienced an issue with the Discover Now UI action on the Computer class form? When I launch the UI action, I get the message, "Can't discover CI because this IP address is not found in any Discovery schedules". This could be the case si...

Rick Mann by Tera Expert
  • 4251 Views
  • 9 replies
  • 0 helpfuls

Resolved! Submit cancelled due to script error.

Hi all,Users are unable to update the catalog task due to "Submit cancelled due to script error. Please contact your system administrator" error. This error is thrown for few catalog items and system is not allowing to update the catalog task after i...

saranya7 by Kilo Contributor
  • 10893 Views
  • 10 replies
  • 1 helpfuls

Resolved! Event Rules - Regex and Groups

I'm setting up an integration with Dynatrace SaaS, and I'm having trouble extracting one piece of data from the additional_info field.  We are receiving the Dynatrace 'tags' as part of the additional_info. There are multiple entries in this 'tag' fie...

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NAT and overlapping IP addresses

Has anyone had to deal with large enterprise discoveries where issues like growth by acquisition can cause an overlap of ten space IP addresses? What are the options for organizations like this? Multi-tenancy seems like an obvious option. Turning off...

bmortin by Kilo Explorer
  • 3104 Views
  • 3 replies
  • 0 helpfuls

Export List of Records into CSV with SysID

Hello All,I really need help on the scenario that one of Managers is asking me. They wanted to export CSV files from a List of Records including the SysID (32 long string ID). I can find it individually but not as part of a list.Please advise how to ...

Resolved! SNMP v3 Context

Hi all,Is there any option to add "context" to SNMP v3 Discovery credentials?I'm running into an issue where there are devices in the environment that require SNMP v3 "context" and I don't see the option in the GUI form. I also don't see any mention ...

thebeacht by Kilo Contributor
  • 2405 Views
  • 8 replies
  • 2 helpfuls

Network firewall Discovery

HI All, I am trying to discover the firewall in my environment but getting the error as "ACTIVE BUT COULDN'T CLASSIFY" I tried to search the OID for the switch in the payload so i can make a new System SNMP OID  but unable to find those could anyone ...

Insomaniac by Kilo Expert
  • 2317 Views
  • 7 replies
  • 0 helpfuls

discovery status active for a long time

I have scheduled some discovery scan in the dev environment in the interval of 1 hour for a window of 4 hours. all of them use 1 mid server. the scans are taking longer than expected compared to when we run them on their own without others being sche...

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