Windows server discovery issue

[Anmol8]

I'm discovering the windows server, but found the serials number are coming with extra value into it.

For ex - Expected value - INR199S

Coming value - INR199S.RTIDJDDJSJD234D

I have checked the pattern script but couldn't find anything there that shows its concatenating two field values.

Any help is appreciated.

#discovery #ITOM

Thanks,

Anmol

[Slava Savitsky]

Maybe it is not a result of concatenation, but rather a lack of proper parsing.

Have you found the steps in the pattern where this value is retrieved and processed?

[Anmol8]

Hello @Slava Savitsky  This is the step that I think setting up the value for serial number :

[pratik0306]

just curious, have you checked what is the value showing on the Windows Server itself by taking RDP of it.

[SK Chand Basha]

Hi @Anmol8 

In Windows -OS Pattern check the Identification section 4th step