windows server not getting discover in ServiceNow

Nikhil kumar ma
Tera Contributor

Hi Community,

 

During the discovery of windows server we are getting error in discovery logs "Failed Exploring CI Pattern, Pattern name: Windows OS - Servers, To Check Pattern Log Press Here". and when we open the pattern logs, we are getting the attached error under "Identification Engine Payload Sanitization" and "Identification Engine Status" section. 

 

For more details please refer the attached screenshots.

 

Please suggest how can we fix this issue.

 

Thanks and regards,

Nikhil

5 REPLIES 5

Hi Rahul,

 

Could you please provide us a resolution for this? or the steps to fix this.

 

Regards,

Nikhil