Keen to see what DEX can do for your employee experience? Join me for a live demo on Wednesday 28th August to explore how to: Enable employees to solve their own issues without contacting IT Give serv...
Xanadu General Availability 10th Sep
https://youtu.be/x8awRZ_pvyo
Recently, I encountered a requirement to hide the workspace menu in the Next Experience. This is necessary for various reasons, such as improving user interface, or restricting access to certain works...
There is nothing better than an instructor-led ServiceNow course. We cover the material in the on-demand course and then usually go a little further. We explore questions presented by students. We tal...
https://youtube.com/live/czv4eUMEBmU
In today's digitally dynamic environment, ensuring that services are always available and reliable is crucial, especially for high-traffic applications. One of our key customers, a leading app in the ...
Link to Join : https://youtube.com/live/hi1DHiLeOf4
Have you wondered how you can staff the right number of agents to meet your expected demand to resolve tasks over time? SUMMARY In the Workforce Optimization for ITSM application, using historical dat...
#washington #servicenow #servicenowdeveloper #upgrade #patch A quick demo of @servicenow Creator Studio. https://youtu.be/6lQWr-cBfo0
Manage problems and problem tasks in Service Operations Workspace (SOW) 5.0.It’s been a while, last time we looked at what was new in San Diego. What’s new at a glance in Washington: With Problem Mana...
Limited Time Oppurtunity We invite you to leave a review by June 3rd with Gartner Peer Insights about your honest experience using our AI applications for IT Service Management to qualify for a $25 gi...
If you missed it or were looking to share or re-watch the recording, find below the recording of the "Modernizing Change Management" webinar held on May 2nd, 2024 and a PDF attachment of the presentat...
Empower your teams to grow their ServiceNow skills in tandem with the pace of digital transformation Digital Transformation is a fundamental shift in IT infrastructure, customer experience, and busine...
on:
The Pitfall: Dynamic Conditions in SLA Definitions
on:
🔎 Troubleshooting & Preventing Duplicate Task Num...
