Let's try ourselves at a syllogism:During the pandemic, merger and acquisition (M&A) were at a all-time high since 1980, and the volume is still 9% above pre-pandemic (1).ServiceNow has 80% of the For...
Change Management now supports a record rather than table level advanced security feature whose aim is to show users the type of change requests they want to create, and hide those that are not applic...
There are few things as challenging and threatening to an organization as a major service outage. Time is of the essence. The outage could be revenue-impacting, crater productivity across the organiza...
We want your feedback on a new feature focused on engaging the IT workforce with rewards and recognition! We are seeking feedback on design concepts that aim to engage team members in their role throu...
In today’s multi-cloud and hybrid world, many enterprises struggle to mature their increasingly complex IT environments. And as the prospect of an economic downturn looms, business leaders are feeling...
ITSM Agents - are you open to a call with our Research team? ServiceNow Research is currently measuring the impact of productivity between our user interfaces. We would love to share these interfaces ...
With modern digital organizations transitioning to DevOps concepts for faster and higher volumes of change, creating a concept of modern change enablement is a new challenge for many teams. This issue...
DevOps Config is a groundbreaking capability offered within the ServiceNow platform. It enables your organization to centralize access, validation, and audit of configuration data to prevent bad or ri...
5 mins read. Digital Transformation and the Crucial Role of Service Reliability With the world moving towards digital transformation at an accelerated rate especially post the COVID pandemic, the need...
Service Operations Workspace Predict, prevent, and resolve incidents proactively from a single workspace with clear visibility into context and impact, before services impact users. Eliminate incident...
Scheduling your Change Request there are 10 different types you may encounter. 1. Inside Blackout Window value: [blackout] Description: Check against blackout windows Schedule: cmn_schedule_blackout C...
(2 of 3 Demos)Service Operations Workspace from ServiceNow Predict, prevent, and resolve incidents proactively from a single workspace with clear visibility into context and impact, before services im...
(3 of 3 Demos)DevOps Change Velocity Keep developers happy and boost productivity. Connect dev tools to change management for automatic ticketing and approval. Maintain reliability and compliance. Ben...
(1 of 3 Demos)Admin Center by ServiceNow Impact | ITSM Tokyo Release Admin CenterMake the most of the Now Platform® by making it easy for admins to discover, install, and configure ServiceNow® product...
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Trigger NowAssist Summarization for incident, prob...
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Conditionally Customize the Recommendations Tab in...
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Problem Management – What’s new in Yokohama
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SLA Engine - a developer's perspective of the logi...
