Accept Risk Button in problem form

[keval3]

Hi All,

Can any one tell me what is actual use of Accept Risk Button in problem form and when it is required.

and also suggest me any relevant and easy to understand document for complete out of box problem management and change management for fresher.

Regards

Keval

[Maik Skoddow · Accepted solution]

Hi @keval 

If a fix for a problem cannot be discovered or the fix cannot be implemented, the Problem Coordinator can use the Accept Risk button and provide the reason why they are accepting the risk of not fixing this problem for now.

For further learning regarding the mentioned topics I recommend downloading my Knowledge Sources To Go.

Kind regards
Maik

[keval3]

Thanks Maik

[Maik Skoddow]

Hi @keval 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks & kind regards
Maik