Activity log - user ID - can we change this to display the persons' display name (because user id is a staff number)
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‎05-14-2009 11:52 PM
On the person record, the 'User id' is a unique staff number loaded from LDAP server.
On the Activity log on the incident record, each activtly is logged against this user id field.
Therefore we cant see who has performed that activity (unless we know their staff ID number).
Questions is : Is there a way to modify this so that we can show a display name for the person who has peformed the activity rather than just the User ID field from the person record ?
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Incident Management
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‎05-15-2009 07:49 AM
Try out this property: glide.ui.activity.displayname
http://wiki.service-now.com/index.php?title=Additional_Glide_Properties#glide.ui.activity.displayname
This is a true/false property:
true shows name field
false shows user_name field
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‎05-18-2009 06:27 PM
Thanks. got it working.
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‎05-31-2018 11:49 AM
Hi,
How did this work? You added a new property? I don't see any OOB system property 'glide.ui.activity.displayname'.