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Saving a form without providing mandatory fields

I have a field - "technical owner" on a form and whenever  the technical owner clicks on save button , system should save the data and not check for the mandatory fields even when they are not entered. 

gayatri38 by Giga Guru
  • 1316 Views
  • 1 replies
  • 0 helpfuls

Resource exchange request fails

Steps to reproduce:1. access to instanceA.service-now.com to one sys_certificate.2. Click on Validate Stores/Certificates3. result is Valid pkcs12_key_store4. Export record as xml then import on instance b.5. go to record on instance b.6. Click on Va...

Resolved! Subject line for an approval email

I have a request that requires approval.  There is an email that is created upon submission of the request.  In the subject line of the email the short description and the user who the request is for should be displayed.  This is what I have in the s...

Christian22A by Tera Contributor
  • 4497 Views
  • 5 replies
  • 1 helpfuls

Importing data to the table with Document ID field

Hi Everyone,  I'm trying to import data using excel to Evidence Collection details table. For this, I have created a import set table and also transform map. One of the fields on Evidence Collection details table is document Id field like below.I hav...

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Nagashree5 by Tera Contributor
  • 948 Views
  • 1 replies
  • 0 helpfuls

Resolved! Update Related List In Corresponding Record (User / Department)

I have a requirement to update the User Related List in Department (cmn_department) with a value which is set in the User Record and vice versa. 1) When I populate the Department (reference to cmn_department) record in the User Form it should update ...

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Fix script to insert record according to condition

Hi All, I want to write a fix script to insert new records using existing values.I have a table:- u_test inside that there are 4 attributes: - PatchingStartEndWeek (reference field)Sat 01:00 -4:0014:00:0018:00:00first weekFri 02:00 -5:0015:00:0016:00...

Priya75 by Tera Contributor
  • 1292 Views
  • 5 replies
  • 0 helpfuls

Copy attachment from record producer variable to record is not working

I am trying to copy an attachment from variable in record producer to record with the below BR, but its not workingI am using Async insert BR on the table (x_as_request) in scoped app.In line number 5, im getting 'x_as_request' table in the log.  In ...

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Renu9 by Tera Contributor
  • 2100 Views
  • 10 replies
  • 0 helpfuls