Activity log - user ID - can we change this to display the persons' display name (because user id is a staff number)

windyzz
Kilo Explorer

On the person record, the 'User id' is a unique staff number loaded from LDAP server.
On the Activity log on the incident record, each activtly is logged against this user id field.
Therefore we cant see who has performed that activity (unless we know their staff ID number).

Questions is : Is there a way to modify this so that we can show a display name for the person who has peformed the activity rather than just the User ID field from the person record ?

3 REPLIES 3

kcaldwell
Kilo Expert

Try out this property: glide.ui.activity.displayname
http://wiki.service-now.com/index.php?title=Additional_Glide_Properties#glide.ui.activity.displayname

This is a true/false property:
true shows name field
false shows user_name field


Thanks. got it working.


Hi,

How did this work? You added a new property? I don't see any OOB system property 'glide.ui.activity.displayname'.