Add a new variable to a Change form and not update old records with the new variable

John H1 · ‎07-02-2024

I have a request to add a checkbox to the Change form. Adding the checkbox is not a problem but I don't want to update old records when I Save/Update.

Dr Atul G- LNG · ‎07-02-2024

Hi @John H1

If you update the UI policy and if Ui action has been assigned to this checkbox then it will update.

Make sure there is no default value on check box and it is not mandatory.

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Hajar BENJAHHAR · ‎07-02-2024

Hello John H1,

I think you can add this conditon "state is not complete" in your ui policy.

John H1 · ‎07-18-2024

I just added a field to my personal development system and had the same issue. All existing Open & Closed now have that field.

Avi Shandilay · ‎07-18-2024

Hi John,
Can you share the Snapshot of your personal instance?

If you want visibility of the checkbox depends upon the "updated" field then you have to write a glideajax client script.

Regards,
Avi Shandilay