add mentions to a message is not working on portal

kamali
Tera Contributor

Hi 

 

add mentions to a message is not working on portal , tagging someone using@ in post  message is working from platform view but not in portal view

1 REPLY 1

Namrata Ghorpad
Mega Sage
Mega Sage

Hi @kamali ,

Please check the below link.

https://www.servicenow.com/community/now-platform-forum/why-is-mention-feature-not-supported-in-serv... 

 

If my answer resolves your issue then please mark it as correct and helpful.

Regards,

Namrata