Adding attachment to the notification

[vivek110]

Hi all,
I have requirement to add one particular attachment to notification with name 'XYZ' which will add to the form once the status changes to close complete with the help of business rule.I have to add that particular pdf file attached to the form in one of the notification that will trigger once the status changes to close complete.

Please help me with your inputs which will help me.

Regards,

Vivek.

[raj chavan]

Under Notification In "what will it contain" tab there is checkbox "include attachments"to include whatever attachment is added to your record 

[Najmuddin Mohd]

HI @vivek110 ,

You can check the below threads,

https://www.servicenow.com/community/developer-forum/how-to-send-attachment-in-an-email-notification...

https://www.servicenow.com/community/now-platform-articles/adding-physical-attachment-to-notificatio...


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

[Badrinarayan]

Hi @vivek110 , 

To send any type of attachment with a specific notification:

1. Open the notification you want to send.
2. Click on the Advanced View related link.
3. Under the What will Contain section, you will see the Include Attachment checkbox on the form.

When the "Include Attachment" checkbox is selected, any attachments that are added to the record will be included and sent with the notification.

Please mark my solution as Helpful if your Issue is Sorted

Thanks Regards

Badrinarayan

[Rishi Kendale]

Hi @vivek110 

Click Advanced view from Related Links.

select Include Attachments option.

Please mark my solution as Helpful if your Issue is Sorted

Thanks Regards

Rishi