Adding New Icon

rajkumarchozhan
Kilo Explorer

Hi All,

I tried to upload a new icon to Service-Now using the add new image option under system ui, but it is not showing up in the icons list. I also tried "upload file" under system definition with no luck. Can anyone pls tell me how do I add icons? Thanks.

7 REPLIES 7

chris_smith
Kilo Expert

Hi Raj,

Is this an icon for a module?

If so, this wiki article may help.

http://wiki.service-now.com/index.php?title=Module_Icons#Creating_a_New_Icon

Let me know if this helps at all.

Thanks,

Chris


Hi Chris,

Thanks for the help. I tried the same. I uploaded the icon to the database, but it is not showing up in the module icons image directory list. 😞


chris_smith
Kilo Expert

Hi Raj,

I know what you're saying, I'm seeing the same thing on the demo site. I can get to the Images table but there doesn't seem to be a separator for images\icons like you see when you try to add an image icon.

It'd be nice if there is a way to move that image into that folder, maybe an extra field or something that can be personalized to the form.

I'll keep researching as well.


I don't think you can move those images into that folder. What you can do is populate the image URL via list edit though.