Adding New Icon
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‎03-07-2012 02:13 PM
Hi All,
I tried to upload a new icon to Service-Now using the add new image option under system ui, but it is not showing up in the icons list. I also tried "upload file" under system definition with no luck. Can anyone pls tell me how do I add icons? Thanks.
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‎03-07-2012 02:43 PM
Hi Raj,
Is this an icon for a module?
If so, this wiki article may help.
http://wiki.service-now.com/index.php?title=Module_Icons#Creating_a_New_Icon
Let me know if this helps at all.
Thanks,
Chris
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‎03-07-2012 02:55 PM
Hi Chris,
Thanks for the help. I tried the same. I uploaded the icon to the database, but it is not showing up in the module icons image directory list. 😞
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‎03-07-2012 03:23 PM
Hi Raj,
I know what you're saying, I'm seeing the same thing on the demo site. I can get to the Images table but there doesn't seem to be a separator for images\icons like you see when you try to add an image icon.
It'd be nice if there is a way to move that image into that folder, maybe an extra field or something that can be personalized to the form.
I'll keep researching as well.

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‎03-07-2012 04:13 PM
I don't think you can move those images into that folder. What you can do is populate the image URL via list edit though.