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Vendor integrations

Hi all, I need to know please if the following vendors support system can be integrated with ServiceNow to import tickets created there:- Microsoft- SAP- Miraki Many thanks

Resolved! translated texte on employee center

Hello guys! i try to translate this requests text on employee center with system_messages texts editing but the probleme that it dosn't change!!! have you any idea when i can translate it please! Thank you   

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ahmed-24 by • Tera Contributor
  • 1114 Views
  • 19 replies
  • 2 helpfuls

Resolved! How to enable Helpful buttons widget below the articles?

The plugin snc_knowledge_advance.installer is installed.Now how can i enable this helpful (Yes / No) below all articles? I have tried finding the system property but i do not see any property name containing *article_feedback". Should i enable any sy...

Kvb Kiran by • Tera Contributor
  • 652 Views
  • 9 replies
  • 3 helpfuls

Resolved! Major incident tab Visibility on major incidents

Hello All,I want to understand when a major incident is proposed there is a major incident section gets visible with some fields,I want to see where is this configuration present i have added some fields in the major incident section i want to make t...

Resolved! Pass info from record to Iframe widget

Hello all, I'll try and explain this best I can.    I've created a portal widget, for security reasons I'm going to call the page "sp/exec".To make it easily accessible I have then created an IFrame widget in a dashboard to said widget. This works al...

Community Alums by Community Alums •  
  • 777 Views
  • 5 replies
  • 1 helpfuls

Password Reset of AD from Servicenow

Hi Experts,I am trying password reset of Active Directory from ServiceNow, In our organization for logging in into our system we use OKTA and after signing in into the system for signing in into all the servicenow instances we use SSO and OKTA only. ...

Sai Gopal by • Tera Contributor
  • 860 Views
  • 6 replies
  • 0 helpfuls

Change Management

Hi,"Change request state change notification"Does this notification is applicable to standard change also?

akhilaanil by • Tera Contributor
  • 518 Views
  • 9 replies
  • 1 helpfuls

change GlideAjax method from GetXML() to GetXMLWait()

Scenario is: A 'Pop-Up' message will appear on-screen when any end-user attempts to re-assign (more than one time) already assigned incident to the Technical Service Desk (TSD). Which one is the best one either using with GetXML() OR GetXMLWait()Curr...

Sentinel to ServiceNow work notes updates are not working

Hi Team, I am inbetween integration microsoft sentinel with Servicenow. All working good except the work note part. The worknotes of Sentinel is not getting updated in ServiceNow. Do i need to customize anything in Scheduled job script. However, serv...

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