In portal, I had a sentence.. when I clicked on it..a popUp needs to open ... in that I want to show some website.. ex: w3 schools website... so what should I need to write? HTML <div> <p ng-click="c.clck()">Click here to open Popup</p></div> Client...
Has anyone had an issue in SOW 6.1.4 where you cannot amend the destination URL even as an admin and I'm in the right Application Scope, the field just remains greyed out, been through the usual rules and policies etc but can't see any reason why. W...
I want to automatically populate Configuration Items (CIs) based on the appropriate CI classes, where each CI class is determined by the selected Subcategory. Kindly suggest the best approach or recommended solution for implementing this functionalit...
Hi everyone,I am working on a ServiceNow dashboard where I have multiple Interactive Filters. One of my filters is Product (Reference: cmdb_model) and I would like another interactive filter to depend on the value selected in the Product filter.Examp...
GETTING ERROR AS The 'Knowledge' section is in the sn-component-workspace-knowledge application and cannot be edited. The installed application 'sn-component-workspace-knowledge' is private. expected result: Add/Remove fields on SOW view for Knowle...
Hi everyone,I am working on a ServiceNow dashboard where I have multiple Interactive Filters. One of my filters is Product (Reference: cmdb_model) and I would like another interactive filter to depend on the value selected in the Product filter.Examp...
SpoilerHello Community, We have a requirement in ITSM where once an Incident record is moved to the Closed state, it should become read‑only for all users except Administrators. Currently, users can still update fields after closure, which is causing...
I am trying to make per assignment group OLA to track initial response times across assignment groups. I made one with the following start conditions: Active=trueAssignment group = my assignment groupPriority=1Assigned to is anything Set start to u...
Hi All, I have a reference field on a form. When I click on the “I” (Info) icon, it opens the record in a popup window.Its portal side where I click on i button it is showing editable fieldsI want to make that popup read-only, so users can view the d...
I need a related list on Incident form. It should only list emails that the subject starts with P2 for that incident. if now emails we dont want the list to show at all
Hello Community, Have any of you ever encountered a situation where you need to send a collection of information organized in a multi-row variable via email? I recently tackled this challenge and wanted to share my approach. Typically, when we discus...
Hi All,I tried to add Hint to a string field (name is Category) choice (Functionality) and it displays hint when users hover on it in platform. The same is not working in Workspace, can we add tooltip/hint to choice values in workspace? Thanks!
Hello Everybody, I need to hide the “Closed Skipped” state choice on the RITM form.Will hiding it at the form level affect historical records that already have this state?I tried a UI Policy with g_form.removeOption('state', 7);. It hides the option,...
Hi All,I am new to UI builder. We are building the custom workspace. in list view beside to user name the user's avatar also needs to display. Like it should be combination of users avatar and username. so kindly provide any idea to achieve this
The average expense pertaining to each ticket.
