Hello ServiceNow Support Team,I am currently working on the Micro-Certification – Welcome to ServiceNow (Zurich) course and facing the following issues:- My lab instance has been terminated and I have 0 instances remaining. The "Request Lab Instance"...
I have scheduled an report with the type pivot, the report triggered as PDF. Is there a way for use to extract the data from the report. If there are any possibilities please let me know. ThanksMourya
Hello, Is there a way to show attachment variable in the Variables section of the backend form? The attachments are attached to the form but the variables do not show in the variable section of the form
I have a question about approvals on Catalog Tasks [sc_task].I know that approvals are commonly handled at the Request [sc_request] or Requested Item [sc_req_item] level, but I would like to confirm if it is technically possible and recommended to im...
Hello all,We have established a 200-REST API connection to MS Fabric, have tables visibility but cannot target one specific table and read the row level data, the response comes blank. Can some help so we have visibility to the row level data?
In service portal, under my approvals view all approvals, when previous and next button is clicked i get a message as {0} has been rejected. #serviceportal
I tried multiple community solutions, but they did not work for me. I need to disable the New button for two related lists on the Incident record in Workspace:Child IncidentChange RequestsFor the Child Incident related list, I went to the sys_declara...
Hi Community!When a user pasted an image in the additional comments section and save it, the image is getting truncated/stuck. We are not getting the scroll bar to scroll vertically or horizontally as per the need. With this issue, user is not able t...
Hi Everyone,Below is the requirement: story: Retire: Build a proof of concept to identify what the portal page needs from the back end to display -Define a sample of what the data looks like the script include needs to pass to the portal page -Explai...
Hi,I have a requirement in Service Operations Workspace (SOW) to hide the New button from the Child Incidents related records list when the parent Incident is in the Resolved or Closed state. I located the Declarative Action Assignment record for the...
We have a flow that runs daily at 23:55 and updates a record if date on record is same.Now, the date on record for an e.g. is 2026-02-02 12:47 PST the flow executed on 2026-02-01 and updated the record. Flow properties says run as user who initates t...
So My Client is saying Whatever he is writing in Additional comments (Customer visible) in SC_Task, User is not receiving it via. email.Now as far as I know, it should be OOB feature where whatever we write in Additional comment should go to user via...
Hello Family,Currently iam working on a requirement where I need to trigger an email when there are 3 continuos same status on our custom table and same error message.I have done it through subflow triggering event, passing input via async business r...
Hi, How can I hide the "New" and "Add" buttons from the Child Incidents related list in Service Operations Workspace when the parent Incident is in the Resolved state? I am using Service Operations Workspace and have a Child Incidents related list on...
Hi Team,I have a requirement to get excel file from received email, and attach it to the data source , the mail will be sent every Monday, before this I need to delete the existing attachment. Below is the script I got from community, I wanted to kno...
