Adding user to watchlist

[Shiva Kumar8]

Hi  Community,

I'm trying to add a user to watchlist whenever an incident is created. SO I created a Business Rule(before insert) on incident table and added the below script but it is not working

(function executeRule(current, previous /*null when async*/) {

	gs.addInfoMessage("BI Group");
	current.watch_list = "usersys_Id here";

})(current, previous);

I tried to remove the toString() as well but still not working

(function executeRule(current, previous /*null when async*/) {

	gs.addInfoMessage("BI Group");
	current.watch_list = "usersys_Id here";

})(current, previous);

I can see the info message if I change the business to after insert, but  the user is still not adding to watchlist. please help

[Shakeel Shaik · Accepted solution]

current.setValue('watch_list', 'sys_id');

[Shakeel Shaik]

adding sys_id dynamically or its a static sys_id ?

Please check and let us know

Thanks 🙂

[Shiva Kumar8]

I'm using static sys_id

	current.setValue('watch_list', 'effdb858db7647004e7f71198c961901');

but still not working

[Anil Lande]

Hi,

It should work, make sure you have added valid user sys_id.

Also try enabling debugger and see if any other BR resetting it.

 Thanks,
Anil Lande