Additional comment and work note both visible in portal

[Priyanka Chaud1]

hi i have a requirement that on portal page additional comment and work note field both should come simultaneously but currently its like there is one checkbox when we click on it addditional comment comes i want both fields should be available there ? any help @Ankur Bawiskar 

[Ankur Bawiskar]

@Priyanka Chaud1 

check this link

Additional Comments and Work Notes Fields appearing at same time 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Priyanka Chaud1]

Hi @Ankur Bawiskar we have already used this property and its working fine in navigator but i want both fields visible in portal page as well so need solution on that.Please check the attach image i want to remove that checkbox and want both work note and additional comment field simultanouesly

[Ankur Bawiskar]

@Priyanka Chaud1 

not sure on this.

may be you might have to do some customizations in the widget by cloning the OOB widget.

[Priyanka Chaud1]

Do you or anyone have any solution how to do that can u check please @Ankur Bawiskar