After RITM Creation how to create Standard change

[Rama26]

Hi All,

I have two catalog forms, each with its own template. Once the RITM is submitted, a Standard Change should be created based on the corresponding catalog item.

I tried to store the form and template sys_id in system property and used business rule. but it's not worked.

[OlaN]

Hi,

This should be fairly easy done by configuring a Flow that does all the steps.

What have you done so far?

[Rama26]

I created 2 system properties. 1 to store catalog sys_id and 1 for template.

Catalog_id:

{"access" : "catalog sys_id"

"info" : "catalog sye_id"

}

Template id:

{

"access" : "template sys_id",

"info" : "template sys_id"

}

I created business as if catalog access then in template it need to pick access template id