After using PA job to capture data for performance analytics, how to display its results?

Rahul Raja Sami
Tera Guru

Hi 
After using PA job to capture data for performance analytics, how to display its results to the end user? can we create a report out of it? is checking its logs is the only way to see the results?
please help

1 ACCEPTED SOLUTION

Hi @Rahul Raja Sami ,

 

Ok, lets try another approch.

 

Your indicator source should be:

AndersBGS_0-1704377475928.png

Your automated indicator should be:

AndersBGS_1-1704377549292.png

Your monthly PA Job should be (remember to attach the indicator):

AndersBGS_2-1704377676521.png

Your on-demand PA historical job collection should be (remember to attach the indicator). Important is to set relative start to 6 months ago:

AndersBGS_3-1704377752446.png

press "execute now" the on-demand job:

AndersBGS_4-1704377810263.png

 

Now when you look at the analytics hub, you will se as my example below from my PDI:

AndersBGS_5-1704377921405.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

21 REPLIES 21

AndersBGS
Tera Patron
Tera Patron

Hi @Rahul Raja Sami ,

 

You need to create a widget and populate it to a dashboard:

AndersBGS_0-1704194284943.png

https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/performance-analytics/concept...

 

When creating the widget, you can link one or several indicators to the indicator.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi Ander, 
if you remember my other question where you have helped me create indicator and indicator source and widget. I have done the same and added the widget to the dashboard. But it is not displaying anything

(I am trying to attach the screenshots but it is not accepting any on the reply)

Hi @Rahul Raja Sami ,

 

I remember the question. Lets start with going through your indicator for the data collected:

If you please can go to the automated indicator and open the "scores for this indicator":

AndersBGS_0-1704196564143.png

Please share as snip of your scorecard as below:

AndersBGS_1-1704196623525.png

Afterwards, please go to the widget that you have created for the automated indicator, and provide a snip as in the example below:

AndersBGS_2-1704196698916.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

HI @Rahul Raja Sami ,

 

Instead of adding as attachment in the community, you can just snip it directly in to the text field as in my previous comment.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/