Agent Assist on SC Task

[Ruban Balu1]

Hi

We are trying to add Agent assist feature in Service Operations workspace for tasks. It is available on Incident form and we tried to replicate the same , no luck? Can you help?

Regards

~R

[Mohith Devatte]

hello @Ruban Balu1 ,

Did you try creating a record for your table where type is agent assist in action assignments table ?

Hope this helps 

Mark my answer correct if this helps you 

Thanks

[Ruban Balu1]

Hi @Mohith Devatte 

I already created a record for sc_task in the action assignments table.

~R

[anmolsarasw]

Hello

Did you got any luck in this ?