Agent workspace make all fields read only if state is work in progress

[BuriB]

Hi All, 

We would like to make all fields read only on the agent workspace. I manage it with a ui policy, but it does not work for the related list. 

What I did: 

But on the related list, all fields are editable and not read only: 

Can you help? 

Thank you

[BuriB]

 I mean when state is not work in progress

[Viraj Hudlikar]

Hello @BuriB 

Your statement has answer, you have written Ui Policy over main table right so it will act only for the main table record when state is not WIP. Now to make all related list record mapped with parent record as read-only you will write multiple Ui Policy by building relation stating as if related record is mapped with parent record and state is not WIP then make all field readonly as per your script.

OR
Another way is create a write table ACL on related list table by giving condition that it has been linked with parent record and if state is not WIP then return answer = false in script which will make all fields non-editable.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[BuriB]

Hi @Viraj Hudlikar , 

Thank you, but I am not expert in it. How should the script in Ui Policy looks like? Where and what to do? 

Kind regards

[Viraj Hudlikar]

@BuriB - The screenshot you attached is Ui Policy and for scripts in Ui Policy you can see in screenshot where it showcase script tab and run scripts checkbox when selected it will showcase two fields as execute if true/false, now this true section work when condition given to run matches and false section will run when condition is not matching.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.