related the Kb article template
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01-30-2025 03:41 AM
How can we find out which template they have used in the knowledge article? in the list view or anyother way where we can find it out which template they have used
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01-30-2025 03:56 AM
Seems there is no M2M relation between the Article template and the knowledge article. SO it is not possible to see what you're looking for.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
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01-30-2025 04:05 AM
Hello @Shiva Durga Pra
You can use filter over Knowledge [kb_knowledge] table as shown below:
In my PDI Article templates are as below and path to go there check below screenshot:
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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01-30-2025 04:24 AM
Hello @Viraj Hudlikar , If use Class we only find the knowledge article one with all knowledge base and all templates
, but we need information about which template has been used in each kb article
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01-30-2025 04:28 AM
hello @Shiva Durga Pra
You can do group over class field which let you know what template is used for all articles.
If you need to see for all articles remove class filter also and do group by for class field.