Agent Workspace - message 'Field type due_date is not supported.' under 'SLA due' field

[Iveta Prazakova]

Hi,

we have field 'SLA due' on the incident and the requested item forms in Agent Workspace and there is a message "Field type due_date is not supported." under these fields: 

But it seems that this field is working. Do you know what this means or how can we remove this message? It is confusing for users.

Thank you

Iveta

[Ankur Bawiskar]

Did you check in UI script?

[Iveta Prazakova · Accepted solution]

I did not find this message in any UI script. 

But I found that Due date is not supported field in workspace for Rome release. https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/reference/agent-workspace-supported-field-types.html

But it will be supported in San Diego https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/workspace/reference/agent-workspace-supported-field-types.html

So I assume that the message will disappear after San Diego upgrade.