All Work Notes should be hidden when exporting a record
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ā08-02-2022 11:02 PM
Hi
Can anyone please help for the below query
All Work Notes should be hidden when exporting a record
Req: As a person who works with ISAs, DSAs, TPSRM, Scans, Issues, ARAs and Exceptions, I should be able to hide Work Notes from the exported document once I uncheck "Work Notes" from the Notes filter. The exported document should not include the internal Work Notes so that all internal activity is not visible to other teams outside of Information Security.
Regards
Anusha

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ā08-02-2022 11:12 PM
Hello,
You cannot do this OOB, you have to create export button option and create view and add/remove fields accordingly. Go through this once.
https://community.servicenow.com/community?id=community_article&sys_id=3e952432dbd81510847d5ac2ca9619cd
Please hit like and mark my response as correct if that helps
Regards
Regards,
Musab

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ā08-07-2022 06:24 AM
Hello,
If you are fine with my response, Please hit like and mark my response as correct if that helps.
Regards
Regards,
Musab
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ā08-11-2022 08:06 AM
Thanks
Can you please help me with any other solution other than creating new view. Is there any other possible way
Thanks
Anusha