Allow Manual Approvals for Normal Change Model

Fu_lion201
Tera Contributor

Hello

We are trying to allow manual approvals for the Normal Change Model. Specifically when the Change is in the New state, the approvers would be added manually, then when move the change from New state to Assess state, the approvals should be in the requested state.

 

Then, to allow to move from the  Assess state to Authorize State, the manual approvals should be approved.

 

At this moment I tryied to add the manual approvals, but those ones are ignored by the Normal Change Model.

 

Do someone know a solution for this?

 

Thank you

1 REPLY 1

Vengateshwaran
Mega Guru

Hi @Fu_lion201 ,

We can not edit the out of box workflow so make a copy of it and edit it accordingly.