Alternative Ways to Remove Inactive Users through Flow Designer

Service now11
Tera Contributor

I want to remove inactive users from the Group table and User Role table using Flow Designer. However, I'm not interested to choose the "Delete" action, and doing so could impact future processes. What is the best way to remove inactive users in Flow Designer without causing issues?

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Service now11 

 

Delete from a group has no impact, and it is standard practice. Manually, it also must be deleted or removed if you use the slush bucket.

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Ankur Bawiskar
Tera Patron
Tera Patron

@Service now11 

why do you think you should not do with Flow and what issues you are thinking might come if you use flow

Using flow this would be a low code, no code solution

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Service now11

Let me know if any help required in flow designer logic.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

MaikNeon13
Giga Contributor

Instead of deleting inactive users, you can add a field or token, such as 'Inactive' or 'Disabled'. You can then update Flow Designer to exclude these users from future processes. This is more secure and allows you to keep a history for reports or possible recovery.