Approval record should get updated by clicking a link in email notification.

vikas50
Tera Contributor

Hi Everyone
I Have a requirement if a user clicks a click on email notification it should open an Outlook stating the Subject example: Approve or reject and To Address should be updated with the instance email and once the email is sent the approval record should be updated as approved and If I click on Reject the email should be sent via Outlook and the particular record should be Rejected, Please find the screenshot for reference regarding how we will be clicking on the link.
Any suggestion's @Ankur Bawiskar  @Pradeep Sharma 

vikas50_0-1712633927394.png

 

3 REPLIES 3

luffy3478
Tera Guru

It is the OOB behaviour. Kindly check the OOB approval email on approvals table

vikas50
Tera Contributor

@luffy3478  If we click the link it would redirect to the approval record but the ask is if we click the link it should open outlook and fill in the details like email address and subject.

luffy3478
Tera Guru

This is the OOB Approval Request notification. The links mentioned in the screenshot behave as per your ask

luffy3478_0-1712642294397.png