Approval table Notification adding request info on the body

Yasin Shaik11
Tera Contributor

Hi,

Need help on the below requirement 

 

I have created notification on sysapproval_approver table . The conditions are the 

Approval for. Task Type---> Is ----> Request Item 

I  the body of the notification i want to add the Request information that means  the approval is happen for that request 

I need to add that request information in the body  

Thanks in advance 🙂 

1 ACCEPTED SOLUTION

@Umar 

Glad to know that my script worked.

use template.print('<br/>') to print in new line

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Hi Ankur,

 

As per attached output, It is working as expected now and in the body the content should be present in the new line instead of same line how do we change the script accordingly 

 

Actual results---> REQ0010228Apply WIDS Accounts

 

Expecting Results are as follows 

 

Request Number: REQ0010228

Catalog item : Apply WIDS Accounts

 

 

 

 

@Umar 

Glad to know that my script worked.

use template.print('<br/>') to print in new line

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader