Approval table Notification adding request info on the body

Yasin Shaik11
Tera Contributor

Hi,

Need help on the below requirement 

 

I have created notification on sysapproval_approver table . The conditions are the 

Approval for. Task Type---> Is ----> Request Item 

I  the body of the notification i want to add the Request information that means  the approval is happen for that request 

I need to add that request information in the body  

Thanks in advance 🙂 

1 ACCEPTED SOLUTION

@Umar 

Glad to know that my script worked.

use template.print('<br/>') to print in new line

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you want to show REQ number in email body?

if yes then you can use this

${sysapproval.request}

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

Thanks for your reply 

 

I have tried but not getting the request number at the time of preview notification 

Hi,

share what you tried?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

Sorry for the late reply 

 

Please find the attachment which i've tried your code in the notification body