Approval table Notification adding request info on the body

[Yasin Shaik11]

Hi,

Need help on the below requirement 

I have created notification on sysapproval_approver table . The conditions are the 

Approval for. Task Type---> Is ----> Request Item 

I  the body of the notification i want to add the Request information that means  the approval is happen for that request 

I need to add that request information in the body  

Thanks in advance 🙂 

[Ankur Bawiskar]

Hi,

if it didn't work then you can use email script and print it

then include that email script in email body

${mail_script:mailScriptName}

var gr = new GlideRecord("sc_req_item");
gr.addQuery("sys_id", current.sysapproval);
gr.query();
if (gr.next()) {
   template.print(gr.request.number);
}

Regards
Ankur

[Yasin Shaik11]

Hi Ankur,

I called in the notification body but not getting output and for your kind information the same code i have tested in the backgroud script getting error like ---->

Cannot read property "sysapproval" from null
   Caused by error in script at line 2


Please help me on this.!

Thanks 🙂 

[Ankur Bawiskar]

Hi,

script will work if your notification is on sysapproval_approver table

Regards
Ankur

[Yasin Shaik11]

Hi Ankur,

Good Morning.!

I have written on the sysapproval_approver for your reference please find the attachment 

[Ankur Bawiskar]

Hi,

your question is for showing REQ number but you are doing preview of CHG record

Can you test it well?

share your email script as well

Regards
Ankur