Approvals flow in rm_enhancement table

karunasrikuna
Tera Contributor

Hi, I have created a catalog item using record producer. Once the request is submitted , it should go for 4 level approvals. 

1.  Once the 1 st level approver approves the request then it should go for 2 nd level approval

2. Once the second level approver approves the request then it should go for 3 rd level approval and also documentaton task should be created.

3. once the 3 rd level approver approves the request and task is closed complete , then it should go for 4 th level approval.

 

Can anyone help me on this?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @karunasrikuna 

 

It is OOTB and low code. You can use the flow designer and use action - Ask for approval and  in that you can add the user./ For better understanding see any OOTB Request flow.

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Dr. Atul G. - Learn N Grow Together
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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @karunasrikuna 

 

https://www.servicenow.com/community/workflow-automation-articles/flow-designer-approvals-overview-w...

 

https://www.servicenow.com/community/developer-forum/sequential-flow-designer-approvals/m-p/2547390

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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