Archive Request record along with connected RITM And Catalog Tasks 2 Years After Closure

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6 hours ago
Archive Request record along with connected RITM And Catalog Tasks 2 Years After Closure
I want to archive this i know there are archive rules what we can configure i want to understand how my ritm and sc tass also will be archived?
Do i need to create multiple archival rules?
Because sc tasks are related to ritm not directly to sc_request
@Ankur Bawiskar any idea on this?
Regards,
Debasis
1 REPLY 1
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5 hours ago
you will require multiple archival rules for your tables.
you can use archive related records feature and link those.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader