We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Assigned to field is not editable in list view based on the Assignamnet Group and Role in Incident

Ashok32
Tera Contributor

Hi

 

  I have requirement like If Assignment Group is Network , and Role is ITIL, then assignedto field need to be not editable in list view in the incident table.

 

Thanks in advance 

1 ACCEPTED SOLUTION

RaghavSh
Giga Patron

you can create an ACL with operation "list edit" as below:

Screenshot 2022-12-23 at 5.21.58 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

View solution in original post

1 REPLY 1

RaghavSh
Giga Patron

you can create an ACL with operation "list edit" as below:

Screenshot 2022-12-23 at 5.21.58 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn