Assigned to field on sc_task becomes empty after saving the record.

MH3
Tera Contributor

Hi All,

Assigned to field from sc_task table gets empty after saving the record. Not understanding  why it is happening.

I have attached the images of that field and reference qualifier applied on that field.

find_real_file.png

 

find_real_file.png

Thank you in advance

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

check this

1) any display BR is clearing the value

2) any onLoad client script is clearing the value

3) what value it shows in XML

4) what value it shows in list?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@MH 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@MH 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

The same issue mentioned above i faced... 

I have done with the above check list.

I can see Empty in list view and in xml the assigned to field has no value.

 

can you please suggest me how to resolve this issue.

 

Thank you in advance.